CAHPS Improving Patient Experience
1:15
ahrq.gov
CAHPS Improving Patient Experience
CAHPS® surveys play an important role as a quality improvement (QI) tool for healthcare organizations that use the standardized data to: Identify relative strengths and weaknesses in their performance. Determine where they need to improve. Track their progress over time. Supporting and assessing the use of CAHPS surveys for QI purposes is one ...
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