Partnership unlocks real‑time customer context for smarter routing, richer agent insights, and personalised engagements across voice and digital channels ...

Partnership unlocks real-time customer context for smarter routing, richer agent insights, and personalised engagements across voice and digital channelsLondon & Paris, Feb. 27, 2026 (GLOBE NEWSWIRE) ...

Set up AI email triage in Microsoft 365 for a small UK firm. Copilot Prioritize My Inbox and Power Automate classification — ...

Microsoft begins rolling out Copilot upgrades across Office apps as Outlook also prepares new AI-powered features across ...

PostcardMania, a $100+ million marketing technology firm with more than 128,000 clients, announced today that it is seeking beta testers for the upcoming launch of its new automated direct mail ...

Read AI CEO David Shim framed the launch as an evolution from “AI assistant” to something closer to a software colleague that ...

Conversational chatbots were the first chapter of AI. Today is the beginning of the second. We are excited to introduce Copilot Tasks — AI that doesn’t just talk to you, but works for you. This is a ...

A financially motivated threat group dubbed "Diesel Vortex" is stealing credentials from freight and logistics operators in ...

This practical guide explains how to design agentic workflows using a simple inputs, tasks and outputs framework, so any business leader can move from idea to execution.

Set up Power Automate AI Builder to process invoices automatically in a UK business running Sage 50. Practical guide with pricing, accuracy and MTD compliance.

Learn when to invest in Data Analytics Services. Explore 5 clear signs your growing business needs analytics to improve performance and drive growth.

With the rapid emergence of artificial intelligence, Nebraska lawmakers look for ways to increase transparency, regulation and safety measures to better protect youth from human-like chatbots.