High turnover among frontline workers is a costly problem in retail and other service industries. Traditional ...

The second a service worker takes a deep breath, there’s somebody ready to snap a photo and complain about how lazy they are. Darron Cardosa is a food service professional with over 30 years of ...

There is a growing and uncomfortable issue that we as a society need to address. It’s something that impacts some of our most important customer service workers, from those working in retail outlets ...

Add Yahoo as a preferred source to see more of our stories on Google. The holiday season is a time for generosity, and many people show appreciation by tipping service workers. But deciding who to tip ...

Teamsters Local 320 provided the University of Minnesota system with notice of an intent to strike on Thursday, August 7. This filing begins a 10-day cooling-off period during which mediation will ...

Service workers at the University of Minnesota are going on strike following the rejection of the school’s latest labor contract. The workers are members of Teamsters Local 320, which represents more ...

Tens of thousands of University of California workers began a two-day strike on Monday as yearslong negotiations with the university system over wages and benefits remain stalled. Local 3299 of the ...

NEW HAVEN, Conn. (WTNH) — Union members gathered on Southern Connecticut State University’s campus on Wednesday to demand a “fair” contract for workers employed with Sodexo at Connecticut State ...