Guild Mortgage, a nationally recognized retail mortgage lender, ended the year with a record 392,000+ customers in its ...

In the ever-evolving world of mortgage servicing, delivering an exceptional customer experience at every stage of the customer’s journey is a crucial differentiator. Having spent my career focused on ...

AI-powered fintech startup, Prodigal, automates loan servicing and debt collection conversations across voice, SMS, and email ...

Aspire Servicing Center is a student loan provider that services parent and student loans from an Aspire affiliate. They also serviced Direct loans until 2015 when they transferred them to MOHELA. If ...

An inaugural J.D. Power study reveals that mortgage servicers lag in mobile app development, impacting customer satisfaction.

VIRGINIA BEACH, Va., March 16, 2023 /PRNewswire/ -- LoanCare, LLC, a top U.S. mortgage subservicer, today announced the launch of Velocity Servicing™, an independently managed division dedicated to ...

A mortgage servicer helps in processing loans and ensuring appropriate use of loan funds. If you're applying for a mortgage, there's a good chance you'll work with a mortgage servicing company. A ...

The mortgage banking firm will also use MSP’s integrated solutions to support an exceptional customer experience “While our servicing operation has expanded, we knew we needed a top-of-the-line system ...

Some student loan servicers have recently cut back on customer service hours, adding to the fear that borrowers won’t have sufficient support when transitioning back into repayment after a more than ...

Forbes contributors publish independent expert analyses and insights. Adam Minsky is an attorney and writer focusing on student loans. This article is more than 2 years old. WASHINGTON, DC - JUNE 30: ...